Privacy | Insights from Etherealux Flux

Last Updated: June 15, 2023

1. Overview

Etherealux Flux is committed to protecting your privacy and processes personal data in line with applicable Nigerian data protection laws. This document outlines how we manage your information when you use our investment services.

2. What We Collect

We may collect the following categories of personal information:

Identity & Contact: Your name, phone number, email address, and residential details
Financial Data: Information required to fulfill investments and comply with KYC/AML standards
Technical Data: Device identifiers, IP addresses, browser types, and usage analytics
Tracking Technologies: Cookies and local storage tools for platform improvement

3. Why We Use It

We process your data for the following purposes:

To authenticate your account securely
To fulfill transactions and portfolio instructions
To meet legal obligations within Nigeria
To keep you informed of changes to services
To deliver personalized investment suggestions
To enhance platform performance and reliability
To prevent malicious access or fraudulent activity
To send promotional content (only with consent)

4. How Long We Keep Your Info

We retain your data as long as necessary for legal, business, or regulatory purposes. Once retention is no longer needed, data is securely deleted or anonymized.

5. Data Security Measures

Our systems are designed with the following protections:

Encryption of sensitive data during storage and transfer
Access control restricted by employee role
Periodic audits and security testing by third parties
Resilient hosting and infrastructure in certified environments

6. Your Rights

You may exercise the following rights regarding your personal data:

Access the information we hold about you
Request corrections or updates
Ask us to delete or restrict use of your data
Export your data in machine-readable format
Withdraw your previously granted consent

7. Working with Partners

We partner with trusted third parties for hosting, analytics, and system support. These partners are required to comply with our strict privacy and security policies.

8. Analytics Use

To improve our services, we use tools such as Google Analytics and performance dashboards. These services help us understand visitor behavior in anonymized and aggregated formats.

9. Children’s Data

Etherealux Flux is intended for users aged 18 and older. If you believe a minor has provided us data, please notify us immediately so we can remove it.

10. Policy Changes

We may occasionally revise this policy. Updates will be posted here, and where material, you will be notified via platform alerts or email.

11. Contact Information

If you have questions about your data privacy on our Nigerian platform, please contact: [email protected]

Privacy Policy